Resources

Learn and Share Ideas about Alumni Relations
Knowledge and expertise to help your organization and you succeed

The Resource pages on Networking/Mentoring software, CRM systems, and travel operators provide information as reported to us by the companies. The comparison charts are intended to help you decide which companies to contact when needing a particular type of service. Although we review the information, Impactrics is not responsible for the accuracy of the information in the comparison tables nor do we endorse any of the listed entities. We recommend that you undertake the appropriate due diligence before working with a vendor. We are happy to work with you on figuring out which entity best suits your needs.

Remember to check out the Virtual Event Platforms comparison.

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CRMs

Customer Relationship Management systems (CRM) contain information on members and institutional friends collected from different channels including student records, website, telephone, live chat, direct mail, social media and other engagement. A well-designed, responsive CRM is crucial for managing and analyzing interactions and data. Your CRM system should be a comprehensive contact system that includes personal information, engagement and giving history, leadership interests, and concerns.

Learn more about specific CRMs here:

Community Platforms

Growing a community and alumni relations, specifically, is all about networking and facilitating bonds between and among members of all ages. Connecting alumni beyond regional associations builds a strong community based on the shared values of the institution.  Mentoring, whether alumni-to-alumni or alumni-to-student, is a supportive bond that adds value to the alumni affiliation. With today's technology, it is easier than ever to offer these benefits to alumni and students.

Learn more about available software options here:

Affinity Travel Operators

Educational institutions and other organizations have the opportunity to bring an added dimension to group travel through the supplemental content provide by academic expertise. Alumni travel with their school, museum, zoo, or aquarium for both the additional information and the social bond of traveling with friends. An institution can also build community by offering specialized trips for purposes such as service, singing, donor cultivation, or cultural appreciation. Yet, most institutions do not have the expertise or resources to plan alumni trips so they turn to operators specializing in affinity travel.

For a list of travel operators:

Virtual Events

Meetings and events have to respond to the demands of the times which means providing robust engagement on-line. There are an increasing number of options for holding virtual meetings and events that are (almost) as engaging as being in a room together. Event management from marketing to registration to tracking to follow-up needs technological support. Many of the platforms for networking and community have an events feature - ideal for keeping information organized and accessible.

Learn more about specific Virtual Event platforms here:

Articles, Websites and other Resources

Here you can find information on a wide variety of relevant topics from leadership to program development as well as links to other industry organizations.